Privacy Policy

Effective January 1, 2026

Masterwork Visalia Concrete and Masonry, visaliaconcreteandmasonry.com, contact@visaliaconcreteandmasonry.com

What this policy covers

This policy explains what information Masterwork Visalia Concrete and Masonry collects when you use our website, what we do with it, how long we keep it and what you can ask us to do about it. We're a masonry contractor in Visalia, CA, and we work on homes in Visalia and the cities around it.

It covers this website, starting from our home page, and the messages you send us through it. If you want to know more about who we are before reading further, see our About page.

Information you give us

When you fill out our contact form or ask for an estimate, we collect what you type in. That's usually your name, phone number, email address, the address of the job and a description of the work you have in mind, such as a cracked block wall or a chimney that needs repointing.

If you call us at (559) 409-1176 or email us, we keep the details you share so we can follow up on your job. You don't have to give us anything you're not comfortable sharing, but we may not be able to quote or schedule the work without a way to reach you and the job's location.

Cookies and site analytics

Like most websites, ours may use cookies and analytics tools that collect basic information automatically when you visit. This can include your browser and device type, the pages you look at, how long you stay and the general area you're browsing from.

We use this to see which pages people find useful and to fix pages that aren't working, not to identify you personally. You can block or delete cookies in your browser settings, and the site will still work for reading and contacting us.

How we use your information

We use what you send us to answer your questions, set up an on-site estimate, schedule and do the work, send invoices and keep records of jobs we've done. If something comes up after the job, those records let us look back at what we did at your house.

We don't sell your personal information, and we don't use it to send you marketing from other companies.

Who we share it with

We share information only when we need to for your job or to run the business. Our contact form is handled by an outside form service, and we may use other service providers for things like email, scheduling, payments and website hosting, who only get what they need to do that work for us.

We may also share information if the law requires it, such as to answer a lawful request from a court or government office.

How long we keep it

If you contact us and don't book a job, we keep your message only as long as it's useful for following up. If we do work for you, we keep job and billing records for as long as we need them for tax, warranty and legal reasons, then delete or destroy what we no longer need.

Your choices and rights

You can ask us to tell you what personal information we have about you, to correct anything that's wrong or to delete it. We'll honor those requests unless we have to keep a record for legal, tax or warranty reasons, and if that's the case we'll tell you.

If you live in California, state privacy law may give you more rights over your information, and we won't treat you differently for asking about or using them. You can also ask us to stop sending you emails at any time.

Keeping your information safe

We take reasonable steps to protect the information you send us and limit who on our side can see it. No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through the contact form.

Changes to this policy

We may update this policy when our website or the way we work changes. When we do, we'll post the new version on this page, so check back here if you want to see what's current.

How to raise a privacy concern

If you have a question about your information or want to make a request, reach us through our contact page or call (559) 409-1176. We're available Mon–Fri: 6 AM–10 PM, Sat–Sun: 8 AM–10 PM, and we reply within 1 business day.

Tell us what you'd like us to do, and we may ask a question or two to confirm it's really you before we change or delete anything.